Shipping & Returns

Tiger PingPong ships storefront orders within Canada. Orders over $100 CAD ship free across Canada. The Aqua 4-Pack w/ 3 Balls also ships free when it is the only item in the cart. A cart with a full set of eight Part 40 clips ships free too.

Shipping rule

Over $100 ships free. So do the Aqua 4-Pack on its own and a full set of Part 40 clips. Otherwise, shipping is $15.

Canada onlyOnline orders ship across Canada.

Shipping outside Canada is not supported.

Orders over $100 CADOrders over $100 CAD ship free across Canada.

Checkout calculates the final shipping total before payment.

$100 CAD or underOther orders $100 CAD or under use $15 CAD flat-rate shipping.

Exactly $100.00 CAD still uses the $15 flat-rate shipping rule.

Aqua 4-Pack exceptionThe Aqua 4-Pack w/ 3 Balls ships free across Canada.

The free-shipping exception applies when that 4-pack is the only item in the cart.

Part 40 full-set exceptionEight or more Part 40 clips ship free across Canada.

The free-shipping exception starts when the cart contains a full set of eight.

Returns support

Contact support for returns or order questions.

Review the dedicated returns policy before sending any product back.
Include your order reference if available.
Include your checkout email.
Include the product name and a short description of the issue.
Tiger PingPong support will confirm the next step for the order.

Contact support Read returns policy